Legal

Privacy Policy

How we handle your personal information, in line with South Africa's Protection of Personal Information Act (POPIA).

What we collect

When you place an order or send us a message we collect your name, email address, phone number, delivery address and any notes you choose to give us. We only ask for what we need to fulfil your order and reply to you.

How we use it

To process, pack and deliver your order.
To contact you about your order or your enquiry.
To keep basic records of sales as required for accounting purposes.

Marketing

We will not add you to a mailing list without your consent, and every marketing message we send will include a way to unsubscribe.

Sharing

We share your delivery details with the courier handling your parcel. We do not sell or rent your personal information to anyone.

Storage and security

Your information is stored securely with our hosting and database providers and is accessible only to the people who need it to run The Green Bag.

Your rights

You may ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it where we are not legally required to keep it. Email thegreenbag.cpt@gmail.com.

Cookies

We use your browser's local storage to remember the contents of your shopping bag between visits. This information stays on your device and is not shared with us until you place an order.

Changes

We may update this policy from time to time. The version published on this page is the one that applies.